Schedule: Part-time (20 hours per week) , Flexible during client business hours

Client Timezone: Eastern Time (New York)

Client Overview: A growing medical spa business in New York that’s scaling operations and looking to optimize both executive productivity and operational efficiency. They’re focused on data-driven decision making and maintaining high standards of customer service in the dynamic healthcare and wellness industry.

Job Description: You’ll play a crucial role supporting both business operations and executive functions in a fast-paced medical spa environment. This hybrid position offers the perfect blend of analytical work, customer relations, and administrative support. You’ll receive comprehensive training while having the autonomy to make decisions and contribute meaningfully to business growth. This role starts part-time with strong potential for quick transition to full-time as you demonstrate your value.

Responsibilities:

• Extract data from CRM and customer management systems and input into Excel spreadsheets for analysis
• Create and maintain Excel formulas and pivot tables to track business performance and trends
• Screen resumes against provided criteria and identify top candidates for management review
• Respond to customer communications and inquiries following established protocols
• Provide comprehensive administrative support for both business operations and founder needs
• Identify and flag data errors or inconsistencies during data entry processes
• Handle various ad-hoc tasks as business needs arise and priorities shift
• Maintain organized systems for data tracking and customer relationship management

Requirements:

• University or college degree required
• Advanced proficiency in Microsoft Excel including formulas, pivot tables, and data analysis
• Excellent English communication skills, both written and verbal
• Proficiency with PowerPoint, Zoom, and WhatsApp for business communications
• Strong attention to detail with proven ability to spot errors and inconsistencies
• Basic numerical skills and comfort working with data and analytics
• Sharp analytical thinking and sound judgment for independent decision-making
• Bonus if you have experience in healthcare, wellness, or customer service industries
• It helps if you’re familiar with CRM systems and data management processes

Why Join This Team?:

• Remote work flexibility with immediate start opportunity
• Clear path for growth from part-time to full-time based on performance
• Comprehensive training provided on all company processes and systems
• Direct impact on business operations and executive productivity
• Opportunity to work in the growing healthcare and wellness industry
• Supportive environment that values analytical thinking and attention to detail

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

 

 

 

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