Healthcare Authorizations & Referrals Clerk
Schedule:
- 40 hours per week
- Monday to Friday, 9AM to 6PM Bakersfield, CA
- Includes 1 hour's unpaid break
Job Summary:
We are seeking a detail-oriented and efficient Authorizations & Referrals Clerk to join our team. This role is responsible for processing 80-100 outgoing referrals and prior authorizations daily for services such as MRI, X-ray, Physical Therapy, Braces, EMG, and specialist referrals. The ideal candidate must be able to work in a fast-paced environment, demonstrate strong organizational skills, and be proficient in Electronic Medical Records (EMR) systems to ensure timely and accurate documentation.
Key Responsibilities:
- Verify patient eligibility and insurance benefits.
- Process and follow up on referrals and authorizations.
- Handle patient phone calls and route them appropriately.
- Assist with appointment scheduling as needed.
- Support general front desk operations remotely.
Requirements
Qualifications & Skills:
- Experience: Minimum of 1 year in a medical referrals/authorizations role, preferably in a pain management or high-volume specialty clinic.
- Technical Skills: Experience with Electronic Medical Records (EMR) systems and insurance portals.
- Organizational Skills: Ability to manage 80-100 referrals/authorizations daily with accuracy and efficiency.
- Time Management: Ability to handle multiple tasks in a fast-paced environment while meeting deadlines.
- Attention to Detail: Ensures accuracy in all documentation and submissions.
- Communication Skills: Professional verbal and written communication to coordinate with providers, patients, and insurance representatives.
- Problem-Solving: Ability to troubleshoot and resolve authorization issues efficiently.
Preferred Qualifications:
- Experience in pain management, orthopedics, or physical therapy referrals is a plus.
- Familiarity with Medicare, Medicaid, and commercial insurance authorization processes.
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Bilingual (English/Spanish) preferred but not required.
Healthcare Authorizations & Referrals Clerk
Job Category
Administration
Job Type
Full Time (35 hours or more per week)
Work Schedule and Timezone
Monday to Friday, 9AM to 6PM Bakersfield, CA (Includes 1 hour's unpaid break)
Published on
Dec 12 2025