Job Highlights

Contract: Independent Contractor
Schedule: Tuesday-Saturday, 12PM-7PM. (35 hours per week)
Client Timezone: EST

Key Responsibilities 

• Make outbound calls to residential and light commercial customers
• Proactively contact customers about filter changes, maintenance reminders, and service follow-ups
• Call commercial companies to schedule routine maintenance and service check-ins
• Book qualified service appointments for the service/sales team
• Follow call scripts while keeping conversations natural, helpful, and service-focused
• Educate customers on the importance of routine maintenance and filter changes
• Accurately update CRM with call outcomes, notes, and scheduled appointments
• Handle basic objections with a calm, helpful approach

Requirements

• Prior outbound calling, inside sales, or customer service experience
• Clear, confident, and friendly phone communication
• Comfortable with consistent outbound call volume
• Experience speaking with both homeowners and businesses is a plus
• CRM experience (ServiceTitan preferred or similar)
• Reliable internet, headset, and quiet workspace

Independent Contractor Perks

• HMO coverage (eligible locations)
• Permanent work-from-home arrangement
• Immediate hiring

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Job ID: 43024466075