Schedule:

• 20+ hours per week, 4 hours a day
• Client Timezone: Australian Eastern Time (Sydney)

Client Overview:
Join a boutique flower business specializing in Japanese-style floral arrangements and creative workshops. This established Sydney-based company is pivoting from traditional retail to a dynamic online-first model, targeting ambitious growth goals of 50+ daily orders.

You’ll support a passionate entrepreneur who values aesthetic excellence and is building a streamlined, efficient operation focused on bringing beauty and joy to customers through expertly crafted floral artistry.

Job Description:
Step into a versatile role where your organizational skills and creative eye will directly impact a growing e-commerce business. You’ll be the right hand to a dedicated business owner, managing everything from Shopify operations to seasonal marketing campaigns that drive real revenue. This isn’t just administrative work—you’ll help shape the digital presence of a business that’s scaling from traditional retail to modern e-commerce success. Your contributions will be visible and valued as you help maintain the delicate balance between operational efficiency and creative excellence.

Responsibilities:

• Manage and optimize Shopify e-commerce platform including product listings, pricing, and website maintenance
• Create and execute seasonal marketing campaigns for peak periods (Valentine’s Day, Mother’s Day, Christmas)
• Set up promotional codes, discount campaigns, and limited-time sales offers to drive conversions
• Handle customer service inquiries and email communications with professionalism and care
• Support social media management across Instagram, Facebook, TikTok, and specialized platforms
• Collaborate on marketing strategies and promotional ideas to achieve 50+ daily order targets
• Assist with general administrative tasks, scheduling, and business coordination
• Implement quick website updates and changes based on business owner’s creative direction
• Monitor and respond to online orders and customer inquiries promptly
• Support inventory management and product presentation optimization

Requirements:

• Proficiency with Shopify platform and e-commerce management essentials
• Strong aesthetic sense and understanding of visual appeal for marketing materials
• Experience with social media platforms and basic digital marketing concepts
• Excellent written communication skills for customer service interactions
• Reliable internet connection and comfortable working remotely
• Ability to work independently and take initiative on projects
• Bonus if you have experience with seasonal retail or promotional campaigns
• It helps if you’re familiar with floral, beauty, or lifestyle industries
• Bonus if you have basic graphic design or content creation skills

Why Join This Team?

• Work directly with a passionate entrepreneur who values your input and creativity
• Flexible remote work arrangement with scheduling autonomy
• Opportunity to make a real impact on business growth and see your contributions in action
• Exposure to e-commerce, digital marketing, and creative industries
• Supportive work environment that appreciates aesthetic judgment and attention to detail
• Potential for role expansion as the business scales and grows

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

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