About the Role

We are seeking a detail-oriented Medical Insurance Biller to handle the core billing and insurance processes for our chiropractic offices. You do not need chiropractic expertise — just strong general medical billing, claims, EOB posting, and insurance verification experience.

We will train you on our office’s specific workflows, codes, and systems.

Responsibilities

Insurance Verification

• Complete insurance benefit checks using our standard verification script.
  
• Confirm deductible, copay, coinsurance, visit limits, and exclusions.
  
• Document verified benefits into our system for front desk use.
  
• Communicate clearly when coverage is limited, expired, or unclear.
  

Claims Billing & Processing

• Enter charges in the EHR accurately.
  
• Submit electronic claims to insurance payers through our clearinghouse.
  
• Monitor claim status and follow up on rejections or denials.
  
• Correct and resubmit claims with missing info or coding errors.
  

EOB / ERA Posting

• Post insurance payments, adjustments, and patient balances.
  
• Reconcile posted amounts with EOBs/ERAs.
  
• Flag underpayments or unusual adjustments for review.
  
• Keep accounts organized and up-to-date.
  

Patient & Insurance Communication

• Answer basic billing questions from patients or office staff.
  
• Communicate with insurance companies regarding claim status or corrections.
  
• Keep the team informed of coverage issues or financial concerns.
  

Account Maintenance & Reporting

• Maintain clean accounts with accurate balances.
  
• Track outstanding claims and follow up with payers as needed.
  
• Assist with simple AR reporting and monthly reconciliation tasks.
  

Optional (Helpful but Not Required)

• Familiarity with CPT & ICD-10 codes
  
• Experience with chiropractic, physical therapy, or similar outpatient care
  
• Basic understanding of personal injury billing 

(We will provide training for our office’s specific processes.)

Requirements

Required

• Experience in medical insurance billing (any specialty is fine).
  
• Ability to post EOBs/ERAs accurately.
  
• Strong understanding of deductibles, copays, coinsurance, and visit limits.
  
• Good communication, attention to detail, and organizational skills.
  
• Ability to work independently and meet weekly/monthly deadlines.

Preferred but Not Required

• Experience with JaneApp or similar EHR systems.
  
• Familiarity with chiropractic or therapy services (not required).
  
• Bilingual English/Spanish is a plus (not required)
  

Work Environment

• Supportive office team
  
• Training provided
  
• Clear workflows and billing scripts
  
• Growing company with multiple locations