Industry: Bookkeeping & Cloud Accounting (Hospitality + Retail clients)
Salary: Competitive, based on experience + long-term growth potential

About Us
We’re a fast-growing Canadian bookkeeping firm providing modern, accurate, and systemized cloud-based bookkeeping services to hospitality and retail businesses. Using tools like QuickBooks Online, Xero, Dext, Sage 50, and Keeper, we deliver clean books, reliable reporting, and peace of mind to our clients.
As we scale, we’re looking for a full-time Bookkeeping Operations Manager to take ownership of daily operations, lead cleanups and client onboarding, manage internal systems, and help build a team of high-performing junior bookkeepers.
This is not just another bookkeeping job — it’s a chance to grow into a senior leadership role inside a firm that values structure, autonomy, and people who care about doing things right.

What You’ll Be Doing
This is a high-responsibility role where you’ll lead both client-facing and internal workflows. You’ll manage your own client work, help clean up and transition new clients, and act as the operational backbone of the firm.

Client Bookkeeping & File Oversight

• Manage full-cycle bookkeeping across multiple clients (hospitality + retail)
  
• Perform advanced reconciliations (bank, credit card, loan, liabilities, accruals, prepaids)
  
• Review and finalize bookkeeping completed by junior team members
  
• Lead client catch-up and cleanup projects, ensuring accuracy and system readiness
  
• To do weekly payroll which is time sensitive
• Investigate discrepancies and solve problems independently — be a “financial detective”
• Responsible for reviewing their own work and junior bookkeeper's work through reporting in QBO including using the balance sheet and profit and loss
  

Client Onboarding & Documentation

• Onboard new clients: gather documents, clean up books, set up workflows in Keeper
  
• Build SOPs and checklists for each client so junior bookkeepers can take over confidently
  
• Create efficient, repeatable documentation for recurring client tasks
  

Internal Admin & Operations

• Manage internal bookkeeping for the firm (record expenses, reconcile accounts, track AR)
  
• Prepare and send monthly client invoices
  
• Oversee the shared inbox and assist with client communication
  
• Use Keeper, ClickUp, and Slack to manage workflow and collaborate with the team
  
• Contribute to improving SOPs, templates, and operational systems as we grow
  

Leadership & Team Growth

• Participate in weekly meetings with the owner and team
  
• Help train and mentor junior bookkeepers
  
• Support occasional growth tasks (e.g. following up with prospective clients)
  

Who You Are
You’re not just a bookkeeper — you’re a systems thinker, a fixer, and someone who gets satisfaction from clean books, clear documentation, and continuous improvement.
You love being the one who figures things out. You’re organized, reliable, and confident in communicating with both clients and team members.

Must-Have Qualifications

• 5+ years of full-cycle bookkeeping experience (Canadian experience is a plus)
  
• Formal Education in Accounting
  
• Deep familiarity with QuickBooks Online, Xero, and Dext
  
• Experience with bookkeeping cleanups, multi-month catch-up files, and reconciliations
  
• Excellent English (spoken and written)
  
• Strong attention to detail and documentation habits
  
• Comfortable working independently in a fully remote environment
  
• Solid understanding of accrual accounting, liabilities, and adjusting entries
  

Nice-to-Haves

• Experience with Sage 50, QuickBooks Desktop, Dext Commerce
  
• Hospitality/restaurant bookkeeping experience (POS systems like Clover, TouchBistro)
  
• Familiarity with Stripe and Shopify
  
• Previous leadership or mentoring experience
  
• light social media management, client outreach

Your Career Path With Us
This is a long-term role with significant career growth. You’ll be our senior-most team member — responsible for setting the tone, standards, and systems across the firm.
Our plan is to grow the team by hiring junior bookkeepers only, which means you will lead the operations as we scale. There’s real potential for advancement into roles such as:

• Operations Manager
  
• Client Success Lead
  
• Senior Controller (non-CPA track)
  

As the firm grows, your responsibilities — and your compensation — will grow with it.
Tools We Use

• QuickBooks Online + Desktop
  
• Xero
  
• Sage 50
  
• Dext + Dext Commerce
  
• Keeper
  
• ClickUp
  
• Google Workspace
  
• Slack
  
• Stripe, Shopify, Clover, TouchBistro
  

Working Hours

• Required availability: Monday to Friday, 9 AM – 1 PM EST (Toronto Time)
  
• Remaining hours are flexible — full-time commitment expected (40 hrs/week)

Independent Contractor Perks

HMO Coverage for eligible locations

Permanent work from home

Immediate hiring

Steady freelance job