Responsibilities:

• Respond to customer inquiries via Phone,  email, social media platforms, and direct messages
• Handle customer communications on Facebook, Etsy, and other social media channels
• Manage back-and-forth client communications and provide customer support
• Process and respond to posts and direct messages across multiple platforms
• Maintain professional communication standards in all customer interactions
• Work within the company’s CRM system to track and manage customer relationships
• Coordinate with international partners and clients across different time zones
  
  

Requirements:

• Strong written communication skills in English and Spanish
• Experience with GoHighLevel required
• Experience with customer service and client communications experience
• Proficiency with email systems and social media platforms
• Familiarity with CRM systems and customer management tools
• Ability to work independently in a remote environment
• Strong typing skills and attention to detail
• Experience with Facebook, Etsy, and other e-commerce platforms preferred

Independent Contractor Perks

HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job