Job Overview

Our client is seeking a versatile, dependable Creative Marketing & Executive Administrative Virtual Assistant to provide long-term creative, operational, and executive support across two dynamic ventures: a growing studio business and a lifestyle accessories and e-commerce brand. Collaborating directly with the founder and Executive Assistant, you will balance studio customer service and daily operations with brand-focused creative marketing, e-commerce administration, analytical reporting, and personal administrative tasks.

This is a true hybrid role where creative marketing and executive assistance are core, ongoing functions alongside front-line studio support. During scheduled coverage hours, you will prioritize customer inquiries and time-sensitive operational needs for the studio while steadily advancing creative campaigns, product launches, and organizational projects across both businesses.

 

Schedule

• Monday: 2:15 PM - 8:15 PM Pacific Time (6 hours)
• Tuesday - Friday: 3:15 PM - 8:15 PM Pacific Time (20 hours)
• Saturday - Sunday: 7:00 AM - 12:00 PM Pacific Time (10 hours)
• Total: 36 work hours per week (following applicable daylight saving changes)
• Initial Training: Daytime training alongside an existing team member for the first 2–3 weeks, transitioning to the regular schedule once comfortable working independently (exact training hours to be confirmed).

Responsibilities

Creative Marketing & Brand Support

• Create polished graphics, social media content, promotional materials, and presentation decks for both businesses.
• Develop content calendars and contribute original campaign ideas, creative concepts, and marketing research.
• Maintain consistent brand identity, messaging, and visual quality across all marketing assets.
• Support promotional campaigns, product launches, and ongoing social media initiatives.
• Research competitors, market trends, influencers, and potential marketing partnerships.
• Develop packaging concepts, mood boards, product catalogs, and creative presentations.

Studio Customer Service & Operations (Primary Priority)

• Respond professionally to customer inquiries via email, text, and incoming phone calls.
• Administer memberships, bookings, and customer requests accurately and promptly.
• Coordinate instructor schedules, substitutions, and related operational communications.
• Support day-to-day studio administration and follow through on outstanding requests.
• Communicate with vendors and assist with licensing, permits, and studio expansion projects.
• Prepare business analytics, KPI reports, dashboards, and presentations to support decision-making.

E-commerce & Lifestyle Brand Support

• Manage routine Shopify administration and maintain accurate product information.
• Coordinate product launches, promotional activities, and related project timelines.
• Maintain product catalogs, inventory trackers, and SKU records.
• Communicate with vendors and manufacturers, track responses, and coordinate follow-ups.
• Support product research, sales reporting, and general business administration.
• Research influencers and assist with outreach and marketing opportunities.

Executive & Personal Administrative Support

• Manage calendars, appointments, reservations, and meeting coordination.
• Conduct research and organize information for personal and business projects.
• Coordinate remote personal administrative tasks and scheduling requests.
• Track business licenses, permits, registrations, renewals, and related deadlines.
• Obtain vendor quotations, compare options, and follow up on outstanding items.
• Prepare professional correspondence, documents, spreadsheets, and presentations.
• Track project milestones, maintain organized records, and communicate progress and potential delays.
• Handle additional executive and personal administrative responsibilities within the agreed scope, following established approval boundaries.

Requirements

• Demonstrated experience in creative marketing, social media content creation, and administrative or executive support.
• A portfolio or work samples demonstrating polished visual assets, brand consistency, and creative thinking.
• Proficiency with Canva, Adobe Creative Suite, or comparable design tools.
• Working knowledge of social media platforms, content calendars, and promotional campaign coordination.
• Experience with Shopify administration or comparable e-commerce platforms, including product listings and catalog maintenance.
• Strong spreadsheet skills for organizing data, maintaining trackers, analyzing information, and preparing business reports.
• Ability to create clear, professional presentation decks and summarize key findings.
• Excellent written and spoken English, with a professional and personable approach to customer and vendor communication.
• Strong organization, attention to detail, time management, and follow-through across multiple businesses and competing priorities.
• Ability to work independently, use sound judgment, take ownership, and ask thoughtful questions when clarification is needed.
• Strict discretion when handling confidential business information, customer records, and the founder’s personal administrative matters.
• Adaptability to seamlessly shift between creative work, customer service, operational coordination, and executive support as priorities change.
• Reliable computer, stable high-speed internet connection, a suitable headset, and a quiet workspace for handling customer phone calls.
• Availability for the full seven-day schedule totaling 36 hours per week (including weekends) and daytime training during the first 2–3 weeks.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.