Job Overview

You will be the founder's right hand across sales support and back-office operations. You will own lead follow-up, keep outreach moving, and keep email, calendars, and records organized so nothing slips through the cracks. By handling the day-to-day admin work, you will free the founder to focus on higher-value work. You will also support e-commerce marketing with a consistent brand voice. Working directly with the client as a dedicated team member, you will have real ownership and a visible impact on the growth of the business.

Client Overview

Our client is a founder-led, US-based e-commerce brand in the health and wellness food space. They sell collagen bone broth and instant chicken broth products to customers online. This is a small, hands-on business where your work directly supports the founder and helps the brand grow.

Schedule

• Specific days not specified, 9:00 AM - 1:00 PM / 1:00 PM - 5:00 PM / 5:00 PM - 9:00 PM PST (20 work hours per week)

Responsibilities

• Follow up on incoming leads promptly to keep prospects engaged and move them toward a sale
• Make follow-up and outreach calls to support sales growth
• Manage email and calendar so that communication stays organized and nothing is missed
• Complete research and data entry accurately to keep business records reliable
• Handle filing and back-office tasks that free up the founder's time for higher-value work
• Support e-commerce marketing activities with a consistent brand voice

Requirements

• Proven experience supporting US-based clients in an admin or sales support capacity
• Background in e-commerce and basic marketing, ideally with Shopify or Amazon-based stores
• Strong written and verbal communication skills
• High level of attention to detail
• Ability to work independently with minimal training
• Reliable availability during Pacific Time working hours

Nice-to-have requirements

• Bonus if you have hands-on experience supporting direct-to-consumer or food and beverage brands
• It helps if you have experience with outbound follow-up calls and lead nurturing
• Bonus if you are comfortable working inside a client's own tools and systems

Why join this team

• Real ownership and visibility across sales support, lead follow-up, and back-office work
• Work on the client's own tools, access, and logins, so you start contributing quickly
• Flexible month-to-month engagement with a 7-day trial and 90-day probation

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.