Social Media Engagement Specialist

Work Schedule: Part-time (20 hours/week), Monday to Friday, flexible during client business hours EST

Responsibilities:

• Perform daily Facebook engagement activities (liking, commenting, and messaging) on behalf of franchise clients
• Identify and connect with potential partners and relevant community members to expand franchise visibility
• Maintain brand consistency and adhere to client-specific guidelines across all franchise accounts
• Track and manage engagement tasks across multiple franchise accounts simultaneously
• Communicate with the internal team during scheduled check-ins to align on priorities and updates

Requirements:

• Experience with social media engagement, specifically on Facebook
• Ability to manage repetitive, high-volume tasks while maintaining consistent quality
• Strong written communication skills with attention to tone and brand voice
• High level of attention to detail when working across multiple accounts
• Ability to work independently with minimal supervision

Scope:

• Engagement support for approximately 35 franchise accounts (with potential to grow)
• Approximately three hours of engagement per franchise per month
• Collaboration with the internal social media team during U.S. Eastern business hours