Job Overview

Our client is looking for a proactive Appointment Setter who can engage prospective customers professionally, follow up on incoming enquiries, make outbound calls, and convert leads into qualified sales appointments. Experience in automotive sales, vehicle conversions, RVs and caravans, home renovations, custom interiors, construction services, or other high-consideration purchases is highly desirable. Candidates should understand that customers purchasing custom builds often need consultation, clarification of requirements, and consistent follow-up before making a decision.

Schedule: Monday–Friday, 8:00 AM–4:30 PM Sydney Time (35 - 40 hours per week)

Responsibilities:

• Contact incoming leads promptly by phone, email, and other approved communication channels.
• Follow up with prospects who have requested information about campervan and bus conversions.
• Conduct outbound calls to re-engage older enquiries and follow up with prospective customers.
• Qualify prospects based on their project requirements, budget, timeline, and readiness to proceed.
• Book qualified appointments and consultations for the business owner or sales team.
• Maintain accurate lead records, call notes, follow-up tasks, and appointment details in the CRM.
• Follow up consistently with prospects who are not yet ready to book.
• Help identify common customer objections, lead-quality issues, and opportunities to improve conversion rates.
• Coordinate with the marketing function as lead generation activities increase.

Requirements:

• Proven experience in appointment setting, outbound calling, inbound lead follow-up, or inside sales.
• A track record of converting enquiries into qualified appointments.
• Strong spoken English, confident phone communication, active listening, and objection-handling skills.
• Experience working with CRM systems and structured follow-up processes.
• Ability to manage a high volume of leads without sacrificing follow-up quality.
• Self-motivated, organized, persistent, and comfortable working toward measurable targets.

Qualifications:

• Candidates with experience selling or qualifying leads for automotive services, RVs and caravans, vehicle modifications, custom cabinetry, home improvement, renovation, or other custom-build services are preferred.
• Experience in high-ticket or consultative sales is a plus because the client’s projects involve customized solutions rather than simple transactional purchases.

Application Requirement

Please provide measurable examples of previous performance, including:

• Average outbound calls or leads handled per day.
• Appointments booked per week or month.
• Lead-to-appointment conversion rate, if available.
• Experience following up with inbound enquiries and older leads.
• CRM platforms used and the type of product or service sold. Candidates should be able to explain their own contribution to these results rather than provide team-wide figures alone.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.