Job Overview
Our client is a fast-moving, US-based e-commerce brand selling supplements to customers nationwide. The business is led by a tight two-person leadership team and runs on a high-energy mix of paid media, website performance, and CRM-driven sales. They are now building out operational support so the leadership team can focus on growth.

Job Description
Our client is looking for the operational heartbeat of a growing e-commerce business, owning the morning watch over the CRM, website traffic, and sales before the leadership team comes online. You will catch issues early, keep campaigns and media buyer requests moving, and turn business needs into clear requests for the in-house development team. As you take on work currently handled by the founder and project manager, you will free up their time and become a trusted partner who can grow into broader operational and technical project work, including AI-supported tasks.

Schedule
Monday - Friday, 0:00 AM/PM - 0:00 AM/PM [Timezone], with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Monitor the CRM, website traffic, and sales each morning to catch issues before they escalate
• Respond to incoming traffic and media buyer requests to keep campaigns and sales running smoothly
• Coordinate with the in-house website development team by turning business needs into clear technical requests
• Keep daily operations organized and on track across multiple fast-moving workstreams
• Take over operational and administrative tasks currently handled by the founder and project manager to free up their time
• Move into project work that needs technical understanding, including AI-supported tasks, as they gain experience

Requirements

• Basic technical or developer background, with enough knowledge to speak with developers and understand what is going on
• E-commerce management experience, ideally with Shopify or CRMs such as Checkout Champ, Anethia, or Sticky
• Highly organized, orderly, and operational mindset
• High-action, quick-thinking approach to a fast-paced environment
• Interest in or familiarity with AI tools and how they are applied
• Strong written communication and the ability to work independently
• Bonus if you have experience working alongside media buyers or supporting paid advertising campaigns (Nice-to-have)
• It helps if you have supported founders or small leadership teams in a fast-growing business (Nice-to-have)
• Bonus if you have hands-on experience applying AI tools to everyday operational workflows (Nice-to-have)

Why Join This Team

• Full-time, long-term role with a stable, ongoing engagement
• Fully remote position supporting a US-based business
• Work directly with a two-person leadership team and have real visibility and impact
• Clear growth path from morning monitoring into broader operational and technical project work
• Opportunity to build experience with AI-supported projects as the role expands
• Training provided at the start, followed by the independence to own your mornings

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.