About the Role

We are seeking a detail-driven Accounts Receivable & Collections Specialist – Insurance Claims & Construction with direct experience in the property restoration or construction trades. In this part-time role, you will take ownership of our billing cycles, claim collections, cash applications, and aging accounts. You will manage communications between property owners, insurance adjusters, third-party administrators (TPAs), and mortgage companies to resolve billing discrepancies, secure timely claim payouts, and maintain an organized cash flow pipeline.

Schedule

• Flexible schedule during PST business hours; 20 hours per week

Key Responsibilities

• Follow up with insurance adjusters and TPAs on outstanding claim settlements, supplements, and depreciation payouts.
• Bill and collect customer deductibles, non-covered charges, and private-pay construction balances.
• Assist property owners with two-party insurance check endorsements and mortgage escrow releases.
• Ensure all job documentation (work authorizations, completion certificates, change orders, moisture logs) is submitted to carriers to expedite payment.
• Post daily payments (ACH, checks, credit cards, carrier disbursements) and reconcile A/R accounts against bank deposits.
• Track weekly A/R aging reports (30/60/90+ days) and provide cash collection updates to leadership.

Qualifications

• 2+ years of accounts receivable and collections experience in property damage restoration, roofing, or construction.
• Working knowledge of insurance property claims, carrier billing, adjusters, and deductible structures.
• Proficiency with QuickBooks Online and Microsoft Excel / Google Sheets.
• Strong written and phone communication skills, with a professional approach to past-due accounts.
• High attention to detail and tenacity in resolving delayed payouts.

Nice to Have

• Experience with restoration management platforms (Xactimate, Dash, Encircle).
• Familiarity with PNW preliminary notices and construction lien deadlines.

Independent Contractor Perks

• Permanent Work from home
• Immediate Hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.