Job Overview

Our client is looking for a motivated and organised Junior Rostering Officer to support the coordination and maintenance of staff rosters for their programs and services. This is an entry-level opportunity for someone with a good foundation in administration, scheduling, or coordination who is eager to learn and develop their rostering skills. 

Client Overview

The client is seeking a Junior Rostering Officer to support the coordination and maintenance of staff rosters across their programs and services.

Schedule

Monday - Friday, 10:00 AM - 12:00 PM Victoria, AU Time, (10 work hours per week)

Responsibilities

• Rostering & Schedule Management: Assist with preparing, updating, and maintaining staff rosters based on availability and operational needs, monitoring leave, absences, schedule adjustments, and promptly flagging scheduling gaps or potential conflicts.
• Communication & Stakeholder Coordination: Maintain regular communication with clients and relevant staff regarding roster changes, schedule updates, outstanding queries, and confirmations, while proactively seeking clarification to ensure task accuracy.
• Administrative & HR Recordkeeping: Maintain accurate, up-to-date documentation and records in the rostering system for staff details, schedules, hours, attendance, roster changes, and basic administrative or HR-related tasks.
• Operational Adaptability & Staff Coverage: Coordinate replacement staff for absences or schedule changes, follow established procedures and client processes, adapt to changing priorities, and handle time-sensitive requests promptly.
• Issue Escalation & Decision Support: Identify and escalate potential operational or scheduling issues directly to the client whenever guidance or a decision is needed.

Requirements

• Strong verbal and written communication skills, with the confidence to ask questions, clarify instructions, and provide regular updates
• Willingness to learn and take on feedback, with a positive and proactive attitude
• Good organisational skills and attention to detail
• Ability to manage tasks and competing priorities in a fast-paced environment
• Comfortable communicating with different people and following up on outstanding items
• Basic computer skills and confidence learning new systems and software
• Reliable, responsive, and willing to take ownership of assigned tasks
• Previous experience in administration, scheduling, coordination, customer service, or rostering is an advantage, but the client is open to training a suitable candidate

Qualifications

• Exposure to rostering, scheduling, or workforce coordination
• Experience in disability support, healthcare, community services, or a similar environment
• Familiarity with spreadsheets, scheduling tools, or workforce management systems

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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