Job Overview

Do you have experience working in a law firm? Our client is looking for an Receptionist to join their team. You will serve as the first point of contact for clients seeking legal services, managing the full intake process from initial call to consultation scheduling. 

Client Overview

Our client is an established US-based law firm specializing in estate planning, real estate, and probate services. They serve a diverse client base including Spanish-speaking clients and are expanding their remote support team to enhance client intake and consultation scheduling.

Schedule

Monday - Friday, 9:00 AM - 5:00 PM EST, with 1 hour unpaid/paid break (40 work hours per week)

Responsibilities

• Answer incoming client calls and provide professional, welcoming first-contact service
• Conduct client intake by collecting detailed information and entering it accurately into the case management system
• Evaluate client needs and schedule consultations with attorneys based on case requirements
• Return client calls promptly and maintain ongoing communication throughout the intake process
• Transfer calls seamlessly to attorneys and other staff members across the office phone system
• Manage scheduling and calendar coordination for client consultations
• Maintain organized client records using Microsoft Word and Excel
• Handle both English and Spanish-speaking clients with clear, professional communication

Requirements

• Previous experience working in a law firm environment
• Strong customer service and communication skills in English
• Proficiency with Microsoft Word and Excel
• Experience with case management systems or similar client database software

Nice-to-Have Requirements:

• Bonus if you are fluent in both English and Spanish
• Experience with client intake processes in legal settings
• Prior experience working remotely and managing time independently

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.