Overview

Our client is looking for a Property Management Assistant to serve as the operational heartbeat of a busy UK residential lettings portfolio. In this role, you will manage end-to-end tenancy lifecycles for approximately 50 properties, serving as the main point of contact for tenants, contractors, and key stakeholders. You will drive maintenance resolutions, oversee seamless move-ins and move-outs, and ensure airtight compliance and record-keeping across all stages.

Schedule: Mon-Fri, 9:00 AM - 6:00 PM GMT (with 1-hour break)

Responsibilities

• Manage property maintenance requests by logging issues, coordinating contractors, and tracking resolution through the company's system
• Oversee the move-in process from tenant referencing through contract signing and payment collection, ensuring files progress in a timely manner
• Coordinate move-out procedures including arranging checkout clerks and assessing deposit deductions based on checkout reports
• Monitor and action rent reviews by notifying tenants of upcoming changes and updating records accordingly
• Handle inbound and outbound calls related to property management enquiries and tenant communications
• Maintain accurate records and notes across the company's property management software and tracking spreadsheets

Requirements

Must-have requirements:

• Prior experience in property management or lettings coordination, preferably within the UK market
• Strong organisational skills with the ability to manage multiple concurrent tasks across a property portfolio
• Excellent written and verbal communication skills for tenant and contractor interactions
• High level of attention to detail, particularly when handling contracts, deposits, and financial records
• Ability to work independently with minimal supervision while maintaining consistent output
• Familiarity with property management workflows including referencing, tenancy agreements, and deposit schemes

Nice-to-have requirements:

• Bonus if you have hands-on experience with UK deposit protection schemes (e.g. DPS, TDS, or mydeposits)
• It helps if you have used dedicated property management software platforms in a previous role
• Bonus if you have previous experience working remotely in a lettings or property coordination capacity

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance for eligible locations

Note
Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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