About the Role

We are seeking a detail-oriented and organized Title Insurance Administrative Assistant to serve as the key operational engine for our title processing pipeline. In this position, you will be the primary point of contact for incoming real estate contracts and shared inbox management.

Your day-to-day work will focus on accurate contract data entry, routing inquiries, initiating title searches, and keeping buyers, sellers, and real estate agents informed throughout the title lifecycle.

Schedule

• Mon-Fri 9am-5pm EST with 1 hour break, 40 hours per week

Key Responsibilities

• Inbox & Triage Management: Monitor and manage the primary shared inbox, logging and triaging incoming contracts, addendums, and correspondence from real estate agents.
• Data Entry & Processing: Accurately enter contract details, commission structures, and addendums into the company’s internal title management system.
• Title Search Initiation: Order and initiate title searches to identify outstanding mortgages, liens, or encumbrances on properties.
• Client & Agent Communications: Send templated welcome emails to buyers, sellers, and agents at key milestones during the transaction.
• Inquiry Routing & File Status Updates: Respond to basic client/agent questions regarding file status, payoffs, and lien clearances; escalate complex or unfamiliar technical issues to the designated supervisor.
• Document Logging: Maintain high accuracy and timeliness across all filing, logging, and routing workflows to keep the processing pipeline moving efficiently.

Requirements & Qualifications

• Experience: Prior experience in real estate, title, insurance, or a high-volume administrative role preferred.
• Communication Skills: Excellent written communication skills with a strong command of professional business English.
• Attention to Detail: Exceptional precision when inputting legal documents, contract details, and financial data.
• Process-Driven: Proven ability to consistently follow standardized workflows, checklists, and templates without missing details.
• Self-Management: Highly organized and comfortable working independently with minimal supervision in a remote environment.
• Email Management: Strong multi-tasking skills with experience handling high-volume email traffic smoothly.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.