Healthcare Virtual Assistant | Healthcare | Remote Role Name: Healthcare Virtual Assistant Schedule: Not specified Client Timezone: Pacific Time (PT) Client Overview Our client is a growing chiropractic and pediatric healthcare practice based in San Diego, California. They operate with a dedicated in-person team and are expanding their operations with remote support to streamline backend processes and improve patient record accuracy. Job Description You will serve as the vital backend support system for a busy healthcare practice, taking ownership of data accuracy, payment reconciliation, and patient profile audits. This role puts you at the center of their operational excellence, ensuring seamless information flow between their payment processor and electronic health records system while the front desk focuses on real-time patient interactions. You'll be the quality control specialist who keeps their practice running smoothly behind the scenes. Responsibilities Manually input and reconcile payment data between the payment processor and electronic health records system on a daily basis Transfer historical ledger information and payment records from the legacy server-based EHR to the new cloud-based system Audit patient profiles to verify visits are scheduled correctly and progress exams are properly set up Update and maintain Google Drive spreadsheets with accurate information pulled from the EHR system Review and verify patient charges, payments, and account balances to ensure accurate ledger reconciliation Set up patient auto-debit arrangements and verify billing configurations are entered correctly Double-check front office work for accuracy and completeness across patient records Perform ongoing data migration tasks to ensure all historical patient information is properly transferred Must-Have Requirements Proven experience working with electronic health records (EHR) systems in a healthcare setting Strong attention to detail with exceptional accuracy in data entry and reconciliation work Experience managing patient ledgers, payment processing, and account reconciliation Comfort working independently with Google Drive, spreadsheets, and cloud-based systems Ability to audit and verify information systematically without direct supervision HIPAA compliance knowledge and commitment to patient data confidentiality Excellent organizational skills and ability to manage repetitive backend tasks efficiently Nice-to-Have Requirements Bonus if you have experience with GoHighLevel and can help with marketing automation tasks It helps if you have worked in a chiropractic or pediatric practice environment Bonus if you're comfortable learning new systems quickly and adapting to evolving practice needs Why Join This Team Work remotely with a stable, established healthcare practice in San Diego Be part of a growing team with potential to scale your role as the practice expands Receive above-market compensation with 70-80% of client payment going directly to you Access ongoing training programs and professional development opportunities Enjoy health insurance coverage provided for full-time positions Benefit from dedicated client success support to ensure your long-term success Apply now. Start helping.