Job Overview

Our client is seeking a Construction Operations Manager (Wunderbuild & Xero) to transform the company's operational efficiency, moving from reactive problem-solving to proactive system management. In this pivotal role, you will be instrumental in alleviating the founders' workload, activating dormant SOPs, ensuring financial control, streamlining communication, and strengthening the company's brand presence. Your success will directly contribute to the company's ability to scale confidently, improve project consistency, and achieve better work-life balance for its leadership.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM AEST (40 hours per week)

Responsibilities

• Proactively activate and ensure consistent adherence to established business SOPs and operational standards, moving them from documentation into daily practice.
• Monitor job progress and compliance within Wunderbuild daily, ensuring all stages are consistently updated with photo evidence and actions.
• Oversee the timely dispatch and diligent follow-up of RFQs (Requests for Quote) to subcontractors, driving prompt and complete responses to eliminate delays.
• Maintain internal checklists within Wunderbuild or other agreed platforms, ensuring consistent execution of recurring operational tasks across all projects.
• Track job profitability and budget adherence in Wunderbuild and Xero daily, providing regular updates on project financial status to founders.
• Manage the end-to-end process for project variations, from gathering subcontractor pricing to securing client acceptance and updating project budgets.
• Accurately allocate, track, and reconcile project financial documentation (e.g., receipts, supplier invoices) into back costing weekly.
• Complete and document financial compliance checklists monthly.
• Manage and triage the main business email inbox, ensuring timely responses, drafting replies, and escalating critical items to founders daily.
• Facilitate proactive communication and information flow between the designer and estimator as needed.
• Coordinate external communications with clients and subcontractors as needed.
• Curate and prepare engaging content for social media platforms (e.g., carousels, reels) that aligns with the brand weekly.
• Coordinate social media content review and approval with founders weekly.
• Schedule and publish approved social media content across all relevant platforms weekly.
• Monitor social media engagement and provide basic performance reports monthly.
• Document existing administrative workflows and decision-making processes, creating comprehensive SOPs for recurring tasks and developing a searchable knowledge base.

Requirements

• Proven experience (3+ years) in an administrative, operations, or project coordination role, ideally within the building, construction, or trades industry.
• Proficiency with project management software.
• Experience with accounting software for financial tracking and reconciliation.
• Strong organizational skills and meticulous attention to detail, especially concerning documentation, compliance, and financial data.
• Excellent written and verbal communication skills, with the ability to draft professional correspondence and facilitate clear internal/external communication.
• Proactive problem-solver with a strong sense of ownership and accountability.
• Ability to manage multiple tasks, prioritize effectively, and work independently with minimal supervision.
• Tech-savvy with an understanding of digital tools and a willingness to learn new software (e.g., AI tools for efficiency).

Qualifications

• Experience with Wunderbuild is highly advantageous.
• Experience with Xero is preferred.
• Experience with social media content creation and scheduling is a plus.
• Understanding of or willingness to learn about business coaching principles (e.g., APB/TPB methodology) is beneficial.

Additional Expectations

• A strong desire to take ownership and activate solutions, not just identify problems.
• A proactive approach to identifying areas for improvement and implementing efficiencies.
• Commitment to maintaining high standards and consistency across all operational tasks.
• Ability to work autonomously while also being a collaborative team player.
• Adaptability and openness to learning new systems and processes.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

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