Position Summary

We are looking for a bilingual Front Desk Healthcare Specialist to support a growing medical clinic as the first point of contact for patients. You will manage scheduling, handle patient calls, and promote clinic services with a warm, professional manner.

This role suits someone confident on the phone who is comfortable in a healthcare setting and can handle patient information with care.

Schedule: Part-time, 20 hours per week, Monday to Friday, 9:00 AM – 2:00 PM Mountain Time

Key Responsibilities

• Patient Scheduling: Manage appointments and confirmations for practitioners and patients.
• Call Handling: Handle inbound and outbound calls with a professional medical demeanour.
• Service Promotion: Introduce and recommend clinic services and supplements to patients where appropriate.
• Records: Process administrative and financial records accurately within clinical systems.
• Compliance: Ensure all patient interactions and records adhere to HIPAA standards.

Qualifications & Requirements

• Full verbal and written fluency in English and Spanish is mandatory.
• Previous experience in a healthcare or medical setting.
• Confident communication style, comfortable recommending services to patients.
• Understanding of HIPAA regulations and patient privacy.
• Available Monday to Friday, 9:00 AM – 2:00 PM Mountain Time.

Scope

• Opportunity to grow into a full-time role as the clinic expands.
• Remote work aligned with US business hours.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately through the 'Contact Us' form on our official BruntWork website.