Bruntwork Careers

Aesthetic Medical Administrative Assistant

Overview
Our client is looking for a proactive and organized Medical Assistant to support their growing practice. This role combines patient communication, appointment scheduling, and administrative support with light, AI-assisted social media management. The ideal candidate is fluent in English and Spanish and possesses a strong, empathetic communication style to elevate the patient experience.

Responsibilities
Follow up with patient leads generated through advertising campaigns to ensure timely engagement and appointment conversion.
Schedule patient appointments and efficiently manage the practice's calendar.
Answer inbound phone calls and provide professional, friendly, and compassionate support to patients.
Maintain accurate records of patient interactions, appointments, and follow-up activities.
Create and publish engaging social media content, primarily for Instagram, using AI-assisted tools such as ChatGPT. Engage with the practice's online community by responding to comments, liking posts, and interacting with followers.
Support patient acquisition and retention efforts through consistent communication and exceptional customer service. Perform additional administrative tasks as needed to support daily practice operations.

Requirements
Prior experience working with aesthetics clinics
Ability to confidently explain medical and aesthetic procedures in a clear, easy-to-understand manner
Fluent in both English and Spanish with excellent verbal and written communication skills
Previous experience in a medical office, healthcare administration, or a similar patient-facing support role Comfortable using AI tools such as ChatGPT to assist with content creation and administrative tasks
Strong organizational and time management skills with the ability to multitask effectively
High level of professionalism, attention to detail, and patient confidentiality
Self-motivated with the ability to work independently in a remote environment Proficient with common computer applications and scheduling systems

Job Category

Customer Support

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

Schedule until Mid-October = Mon, Wed, Fri: 1:00 PM - 7:00 PM Pacific Time, Tue: 11:00 AM - 7:00 PM PT, Sat, Sun: 10:00 AM to 5:00 PM Pacific Time (30-min paid break, 40 work hours per week; Thursday: OFF); Schedule Starting Mid-October = Mon, Tue, Fri: 1:00 PM - 7:00 PM PT, Wed: 11:00 PM - 7:00 PM PT, Sat-Sun: 10:00 AM - 5:00 PM PT (30-min paid break, 40 work hours per week; Thursday: OFF)

Published on

Aug 29 2026

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“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values — and the support didn’t stop at placement... A reliable, professional partner I’d recommend without hesitation.”

— Zyrrah D, Bookkeeper

4.9/5