Role Summary
We are seeking an organized, proactive Lead Follow-Up Specialist & Executive Assistant to support our growing business. In this hybrid role, you will be the primary touchpoint for re-engaging inbound retreat leads, converting inquiries into discovery calls, and providing administrative support—including light after-hours call coverage for an electrical contracting business. You will directly help secure bookings and free up the business owner to focus on high-level event planning and family.

Schedule

•  Monday to Friday, 10am to 7pm Eastern with an hour unpaid break

Responsibilities

• Follow up with inbound leads via phone calls and voice notes to re-engage prospective retreat attendees
• Schedule discovery calls between leads and the business owner to assess retreat fit
• Manage and organize a growing pipeline of leads to ensure timely and consistent outreach
• Support the automation workflow by personally connecting with prospects after initial automated touchpoints
• Track lead status and maintain accurate records of all communications and scheduled calls

Requirements

• Experience in lead follow-up, sales support, or virtual assistant roles
• Excellent verbal and written communication skills with a warm and professional tone
• Strong organizational skills with the ability to manage a high volume of contacts
• Comfortable making outbound calls and leaving compelling voice messages
• Ability to work independently and prioritize tasks effectively

Scope

• Ensure all inbound retreat leads receive timely personal follow-up to maximize conversion
• Help secure upcoming retreat dates by moving prospects through the inquiry-to-booking pipeline
• Provide after-hours phone support for the electrical contracting business as needed
• Reduce the business owner's administrative burden so she can focus on event planning and her family
• Monday to Friday, 10am to 7pm Eastern with an hour unpaid break

Independent Contractor Perks

• Health insurance coverage for eligible location
• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer
BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.