Job Overview:

Are you a CRM-savvy professional with a knack for delivering top-tier customer experiences?

As a Customer Support and Website Operations Representative, you will manage user registrations, streamline technical inquiries, and keep customer operations running seamlessly. We are seeking candidates with proven experience in GoHighLevel CRM—specifically managing contacts, pipelines, and communications—backed by prior success in customer support or administrative coordination. If you bring stellar written communication skills and an approachable, professional tone, this role is built for you! 

Schedule:

Part-time role (20 work hours per week) with potential to grow into full-time.

• Shift 1: Monday - Wednesday, 12:00 PM - 3:00 PM & 4:00 PM - 7:00 PM EST; Thursday, 12:00 PM - 2:00 PM EST (20 work hours per week)
• Shift 2: Thursday, 4:00 PM - 6:00 PM EST; Friday - Sunday, 12:00 PM - 3:00 PM & 4:00 PM - 7:00 PM EST (20 work hours per week)

Responsibilities:

• Manage the registration pipeline and respond to customer inquiries across support channels in a timely manner.
• Coordinate with the back-end team to resolve complex customer questions accurately.
• Keep the company website updated with accurate program information and announcements.
• Work within GoHighLevel as the primary platform for all customer support and administrative tasks.
• Collaborate closely with the Social Media Specialist to ensure seamless shift coverage and handoffs.

Requirements:

• Proficiency in GoHighLevel CRM, including managing contacts, pipelines, and communications.
• Strong written communication skills with a professional and approachable tone.
• Previous experience in customer support or administrative coordination.
• High level of attention to detail when handling registrations and customer data.
• Ability to work independently and manage tasks across shifting schedules.
• Comfortable working flexible hours, including evenings or weekends as required.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.