Healthcare Virtual Assistant

Schedule Requirements:

• Regular Schedule: Saturday to Wednesday, 9:00 AM - 5:00 PM (Arizona Time)
• Training Week (Sept 7 - Sept 11): Monday to Friday, 9:00 AM - 5:00 PM (Arizona Time)

Key Responsibilities:

• Perform Verification of Benefits (VOB) accurately and efficiently.

• Follow up on pending or denied medical/behavioral health claims to ensure timely resolution.

• Process and record manual check entries and payment postings.
• Organize, file, and maintain patient documentation and critical practice information.
• Act as a general virtual assistant, providing reliable administrative support to the business.

• Prepare and send Invoices for clients along with claim payment reports.
• Work with facilities to ensure that Keystone Billing Solutions' files are kept up to date with current licenses, Professional liability insurance, certifications, and any necessary credentialing information.

Skills & Qualifications:

• Proven experience working with healthcare insurance, medical billing, or claims follow-up.
• Strong understanding of Verification of Benefits (VOB) processes.
• High attention to detail, specifically regarding manual data entry and payment posting.
• Excellent organizational and document management skills.
• Self-starter ability to work independently in a remote environment.

• Experience with excel and google sheets.