Job Overview

We are seeking a detail-oriented Print Estimating and Customer Service Specialist to manage incoming quote requests and handle client communications. In this full-time role, you will learn our internal quoting procedures, clarify job specifications with customers via phone and email, calculate pricing, and follow up on open quotes. While direct print-estimating experience is not strictly required, success in this position relies on strong mathematical ability, clear communication, and keen attention to detail. Comprehensive training on our systems and products will be provided, making this ideal for an organized professional looking to build specialized industry skills.

Schedule: Mon-Fri, 8:30 AM – 4:30 PM CST (40 hrs per week)

Responsibilities

• Receive, review, and manage quote requests through email and our MIS system.
• Learn and consistently follow our quoting and estimating procedures.
• Review customer specifications and identify missing or unclear information.
• Communicate directly with customers by phone and email to clarify job requirements, quantities, materials, sizes, finishing, timelines, and other specifications.
• Prepare accurate and timely quotes based on customer requirements.
• Perform basic to intermediate mathematical calculations and apply pricing information accurately.
• Follow up on outstanding quotes and maintain consistent communication with customers.
• Keep customer and quote information organized and up to date within the MIS.
• Identify potential issues or inconsistencies in specifications before quotes are submitted.
• Work closely with internal team members to ensure quotes are accurate and achievable.
• Prioritize multiple quote requests while maintaining accuracy and attention to detail.
• Develop a strong understanding of our products, production capabilities, pricing structure, and quoting process.
• Work independently with limited supervision once trained.
• Maintain dependable full-time availability during 8:30 AM–4:30 PM Central Time.

Must-Have Requirements

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Good mathematical and analytical ability.
• Strong problem-solving and critical-thinking skills.
• Ability to learn new software, systems, and processes quickly.
• Comfortable communicating with customers by phone and email.
• Strong organizational and time-management skills.
• Ability to manage multiple requests and deadlines consistently.
• Dependable attendance and full-time availability.
• Ability to work independently with limited supervision.
• Professional, positive, and customer-focused attitude.

Nice-to-Have Requirements

Experience in any of the following would be valuable:

• Print estimating
• Commercial printing
• Digital printing
• Wide-format printing
• Signage
• Manufacturing
• Production coordination
• Customer service
• Sales support
• Estimating or quoting
• MIS/ERP systems
• Other detail-oriented administrative or operations roles

Independent Contractor Perks

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official social media platforms: Facebook, LinkedIn, TikTok, TikTok LATAM, Instagram LATAM