Join a leading ophthalmology practice specializing in advanced medical and surgical eye care. This dynamic healthcare provider delivers cutting-edge treatments and exceptional patient care in a modern medical setting. As part of their commitment to excellence, they’re seeking talented professionals to join their innovative team in providing outstanding service to their diverse patient base.

We’re seeking a detail-oriented, bilingual Virtual Medical Assistant to join an established ophthalmology practice. This role offers an exciting opportunity to work in healthcare administration while utilizing both English and Spanish language skills. You’ll be an integral part of a dynamic medical team, handling crucial patient care coordination and administrative responsibilities. This position provides excellent exposure to the medical field while allowing you to make a meaningful impact on patient care from a virtual setting.

Schedule: Monday to Friday, 8:30 AM - 5:30 PM (12:30 AM to 9:30 AM PHT)

• Handle incoming patient calls professionally in both English and Spanish, ensuring excellent customer service and accurate message relay
  
• Perform medical scribing duties, accurately documenting patient information and medical notes
  
• Process and obtain insurance authorizations, working directly with insurance companies to facilitate patient care
  
• Assist with medical billing processes and insurance claim submissions
  
• Coordinate patient appointments and maintain scheduling systems
  
• Manage and update electronic health records with attention to detail
  
• Facilitate communication between patients, healthcare providers, and insurance companies
  
• Support general administrative tasks related to patient care and practice management
  

Requirements