Job Overview

Our client is seeking a reliable and creative Social Media Content Admin to support day-to-day marketing and administrative operations for multiple small business clients. The role combines social media content creation and scheduling with client onboarding, data entry, reporting, email communication, and other recurring marketing tasks. The ideal candidate is organized, comfortable following SOPs, and able to work independently while maintaining a humorous, relatable, and authentic content style.

Schedule: Monday - Friday, Flexible 4 hours per day MT (20 work hours per week)

Responsibilities

• Answer incoming calls and respond to enquiries
• Create, design, and schedule social media content using a humorous, relatable, and engaging tone.
• Design graphics and edit short-form video content using client-provided assets.
• Manage email marketing campaigns and client communications.
• Support client onboarding, including manual citations and account setup in BrightLocal.
• Pull, organize, and prepare performance reports for client review.
• Complete data entry and updates across Google Business Profile, Yelp, and other online directories.
• Respond to client emails and maintain organized communication workflows.
• Follow established SOPs for recurring marketing and administrative tasks.
• Identify opportunities to improve existing processes and workflows.

Requirements

• Proven experience managing social media accounts, including content creation and scheduling.
• Strong graphic design skills using Canva, Adobe Creative Suite, or similar tools.
• Experience editing short-form video content for social media.
• Strong written English and professional email communication skills.
• Experience with data entry and administrative tasks.
• Strong organizational skills and attention to detail.
• Ability to follow SOPs and complete repetitive tasks consistently.
• Self-motivated and able to work independently with minimal supervision.

Preferred Qualifications

• Experience with BrightLocal or similar citation management platforms.
• Familiarity with Google Business Profile, Yelp, and online directory management.
• Experience with CRM systems and marketing automation platforms.
• Experience with Google Analytics and Google Search Console.
• Recruiting or hiring coordination experience.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.