Role: Bilingual Cold Caller (English/Spanish)

Schedule- Monday-Friday 9:00am-1:00pm EST, Miami, Florida

Responsibilities:

• Make outbound cold calls to property owners using a provided database and calling system
• Verify that phone numbers are correctly associated with the corresponding properties
• Confirm property ownership by identifying and speaking with the actual property owner
• Qualify leads by determining whether property owners are interested in selling
• Schedule appointments with qualified prospects for the real estate agents
• Seamlessly switch between English and Spanish based on the contact's language preference

Requirements:

• Proven experience in outbound cold calling, preferably within the real estate industry
• Fluency in both English and Spanish with the ability to transition between languages mid-conversation
• High level of resilience and ability to handle frequent rejection without losing motivation
• Energetic, friendly, and professional phone demeanor
• Strong attention to detail when verifying property and ownership information
• Ability to work independently and maintain consistent call volume

Scope:

• Part-time engagement of 20 hours per week (Monday to Friday, 4 hours per day)
• Potential to transition into a full-time role within approximately two months
• Full-time scope may include additional administrative support tasks
• Performance measured against defined KPIs including call volume, verified contacts, and appointments set
• Report directly to the business owners on a daily basis