Job Overview

Our client is seeking a proactive Executive Operations Coordinator to join a growing team in a critical, multi-faceted role. In this position, you will manage client communications, draft scopes of work, coordinate projects, and optimize internal workflows. It is ideal for an organized critical thinker who takes ownership, enjoys refining business processes, and wants to grow within the company long-term.

Schedule: Final schedule to be determined (40 hrs per week)

Responsibilities

• Draft professional scopes of work from inspection reports, notes, and recordings.
• Communicate with homeowners, clients, and business partners via email, text, and occasional phone calls.
• Schedule appointments and coordinate with internal teams.
• Track estimates, proposals, and active projects to ensure timely follow-up.
• Prepare invoices, contracts, and other supporting documents.
• Organize project documentation and maintain accurate client records.
• Manage CRM updates and ensure follow-up tasks are completed.
• Help document internal processes and identify opportunities to improve workflows.
• Support marketing initiatives and client communication throughout the customer journey.

Must-have Requirements

• Exceptional written and verbal English communication skills.
• Highly organized with excellent follow-through.
• Strong critical thinking and problem-solving abilities.
• Comfortable communicating with clients and building relationships.
• Quick learner with a continuous improvement mindset.
• Confident using AI tools such as ChatGPT while applying good judgment.
• Comfortable making phone calls when needed.
• Takes ownership and treats the business as if it were their own.

Nice-to-have Requirements

• Experience in construction, remodeling, roofing, real estate, or home services.
• Experience using CRM platforms.
• Working knowledge of QuickBooks.
• Proficiency with Google Workspace and Microsoft Office.
• Experience in project coordination or operations.
• Strong attention to detail.

Independent Contractor Perks

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

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