Job Overview

Our client is looking for a reliable, responsive, and autonomous Senior Website & IT Systems Administrator to take ownership of technical responsibilities and reduce operational bottlenecks across two dynamic Australian businesses. This is a hands-on, long-term role designed for an experienced IT professional who can independently manage websites, IT infrastructure, hosting, domains, and business systems while continually improving processes with minimal supervision.

Schedule

• Monday - Friday,  Commencing between 10:00 AM and 12:00 PM AEST (to be confirmed closer to commencement)  (40 work hours per week)

Responsibilities

Website & E-commerce Management

• Manage and maintain websites across both businesses.
• Upload, update, and maintain website content.
• Administer Shopify, including product listings, store maintenance, theme updates, and app/plugin management.
• Deploy and manage websites through Vercel.
• Perform website testing and quality assurance following updates.

Domain, Hosting & Security

• Manage domain registrations, renewals, DNS records, and domain transfers.
• Maintain SSL certificates and website security.
• Monitor website uptime and respond promptly to outages.
• Implement backup and disaster recovery procedures for websites and digital assets.

IT Support & Systems Administration

• Provide day-to-day IT support and troubleshooting.
• Set up and manage email accounts and resolve mailbox issues.
• Configure SPF, DKIM, and DMARC records.
• Administer Google Workspace, including Gmail, Google Drive, and the Admin Console.
• Support integrations between websites, CRM systems, analytics platforms, and third-party applications.

SEO & Analytics

• Perform basic SEO maintenance, including managing meta tags, XML sitemaps, broken links, and page speed improvements.
• Support Google Analytics and Google Tag Manager implementations.

AI & Business Systems

• Utilize AI tools such as Claude and ChatGPT to streamline workflows, automate repetitive tasks, and assist with content creation.
• Support ongoing improvements to internal systems and business processes.

Documentation & Process Improvement

• Develop and maintain system documentation, technical processes, user guides, and login credentials.
• Identify opportunities to improve operational efficiency and reduce bottlenecks.

Requirements

• Extensive experience in IT support, website administration, or systems administration, including website hosting and deployments.
• Strong experience with Shopify, Google Workspace, and website integrations with third-party applications.
• Solid understanding of DNS, SSL certificates, domain management, website security, and basic SEO.
• Proficiency with business tools such as Asana, Dropbox, Canva, Shopify, Google Workspace, and Vercel.
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to work independently.

Nice to have

• Experience using AI tools such as Claude and ChatGPT.
• Experience with Google Analytics and Google Tag Manager.
• Familiarity with Asana, Dropbox, and Canva.
• Experience supporting multiple businesses or brands simultaneously.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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