Job Overview
Live Commerce Agency LLC is seeking a reliable Junior Basic Tech Support / Tech Administration Assistant to help with day-to-day technical requests and simple online-system administration. This is a practical, junior-level role—not an advanced developer or marketing-specialist position. The ideal candidate is organized, dependable, comfortable troubleshooting common issues, communicates clearly in English, and is willing to learn new tools.
The role supports a creator community and coaching business. Marketing-platform experience is helpful, but the main focus is basic technical support and administration.
Schedule
Monday-Friday, 12:00 PM-4:00 PM EST (20 hours per week)
Rate and Setup
- Up to USD 7.80 per hour
- Remote work
- One position available
Responsibilities
- Provide basic email and technical support, including login and access issues, account setup, browser or software problems, broken links, forms, and common user errors.
- Manage routine Google Workspace administration, including user access, permissions, shared files, Gmail settings, and basic account support.
- Perform basic GoHighLevel administration and check simple CRM records, landing pages, checkout or payment links, tracking URLs, and email/SMS workflows.
- Investigate and help resolve common bugs, errors, failed triggers, delivery issues, and broken links; test basic fixes and escalate complex or high-risk issues.
- Copy and paste provided HTML code or make simple page edits using existing instructions. Advanced coding is not required.
- Assist with Discord administration, including basic bot, channel, permission, and member-access tasks using established processes.
- Monitor or support simple AI workflows and Zapier integrations, identify failures, and document what happened.
- Keep a clear issue log and document troubleshooting steps, actions taken, and items that need follow-up.
- Assist with basic technical checks for launches, programs, and other online activities when requested.
- Pull basic data or prepare simple reports when needed; advanced analytics is not the primary focus of this role.
Requirements
- Previous experience in basic technical support, help desk, systems support, operations support, administration, or a similar role—or strong practical troubleshooting ability.
- Comfortable using Google Workspace and learning web-based tools.
- Able to follow a logical troubleshooting process, test simple fixes, and recognize when to escalate.
- Clear and effective written and verbal English communication.
- Organized, detail-oriented, dependable, and able to manage several requests at once.
- Able to explain technical issues in simple language and document work clearly.
- Reliable internet connection and ability to work the scheduled Monday-Friday shift without interruption.
Preferred, but Not Required
- Familiarity with GoHighLevel, CRM platforms, Zapier, Make, or AI automation tools.
- Experience with Discord administration or bot management, Whop, email/SMS platforms, or online communities.
- Basic HTML/CSS knowledge for copying code or making simple landing-page updates.
- Experience checking checkout pages, payment links, affiliate links, tracking URLs, or simple automations.
- Experience supporting creators, coaches, or online education businesses.
What Success Looks Like
- Basic issues are resolved or escalated promptly with clear documentation.
- Google Workspace and routine web tools remain organized and functional.
- Common bugs, links, forms, pages, and simple workflows are checked and reported clearly.
- The internal team receives responsive, practical, and easy-to-understand support.
Independent Contractor Benefits
- Permanent work from home
- Immediate hiring
Application Note
Please click the Apply button to complete the application, including the assessment questions, technical check, and voice recording. The final hourly rate will be established based on performance in the application process. BruntWork never charges fees for applying or for any part of the hiring process. If you are asked for payment, stop and report it through the official BruntWork website.
Live Commerce Agency LLC is seeking a reliable Junior Basic Tech Support / Tech Administration Assistant to help with day-to-day technical requests and simple online-system administration. This is a practical, junior-level role—not an advanced developer or marketing-specialist position. The ideal candidate is organized, dependable, comfortable troubleshooting common issues, communicates clearly in English, and is willing to learn new tools.
The role supports a creator community and coaching business. Marketing-platform experience is helpful, but the main focus is basic technical support and administration.
Schedule
Monday-Friday, 12:00 PM-4:00 PM EST (20 hours per week)
Rate and Setup
- Up to USD 7.80 per hour
- Remote work
- One position available
Responsibilities
- Provide basic email and technical support, including login and access issues, account setup, browser or software problems, broken links, forms, and common user errors.
- Manage routine Google Workspace administration, including user access, permissions, shared files, Gmail settings, and basic account support.
- Perform basic GoHighLevel administration and check simple CRM records, landing pages, checkout or payment links, tracking URLs, and email/SMS workflows.
- Investigate and help resolve common bugs, errors, failed triggers, delivery issues, and broken links; test basic fixes and escalate complex or high-risk issues.
- Copy and paste provided HTML code or make simple page edits using existing instructions. Advanced coding is not required.
- Assist with Discord administration, including basic bot, channel, permission, and member-access tasks using established processes.
- Monitor or support simple AI workflows and Zapier integrations, identify failures, and document what happened.
- Keep a clear issue log and document troubleshooting steps, actions taken, and items that need follow-up.
- Assist with basic technical checks for launches, programs, and other online activities when requested.
- Pull basic data or prepare simple reports when needed; advanced analytics is not the primary focus of this role.
Requirements
- Previous experience in basic technical support, help desk, systems support, operations support, administration, or a similar role—or strong practical troubleshooting ability.
- Comfortable using Google Workspace and learning web-based tools.
- Able to follow a logical troubleshooting process, test simple fixes, and recognize when to escalate.
- Clear and effective written and verbal English communication.
- Organized, detail-oriented, dependable, and able to manage several requests at once.
- Able to explain technical issues in simple language and document work clearly.
- Reliable internet connection and ability to work the scheduled Monday-Friday shift without interruption.
Preferred, but Not Required
- Familiarity with GoHighLevel, CRM platforms, Zapier, Make, or AI automation tools.
- Experience with Discord administration or bot management, Whop, email/SMS platforms, or online communities.
- Basic HTML/CSS knowledge for copying code or making simple landing-page updates.
- Experience checking checkout pages, payment links, affiliate links, tracking URLs, or simple automations.
- Experience supporting creators, coaches, or online education businesses.
What Success Looks Like
- Basic issues are resolved or escalated promptly with clear documentation.
- Google Workspace and routine web tools remain organized and functional.
- Common bugs, links, forms, pages, and simple workflows are checked and reported clearly.
- The internal team receives responsive, practical, and easy-to-understand support.
Independent Contractor Benefits
- Permanent work from home
- Immediate hiring
Application Note
Please click the Apply button to complete the application, including the assessment questions, technical check, and voice recording. The final hourly rate will be established based on performance in the application process. BruntWork never charges fees for applying or for any part of the hiring process. If you are asked for payment, stop and report it through the official BruntWork website.
Job Category
Information Technology
Job Type
Part Time (20 - 34 Hours per week)
Work Schedule and Timezone
Monday-Friday: 12pm-4pm EST
Published on
Jul 31 2026
BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at applications@bruntwork.co
“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values — and the support didn’t stop at placement... A reliable, professional partner I’d recommend without hesitation.”
— Zyrrah D, Bookkeeper
4.9/5
4.9/5Basic Tech Support / Tech Administration Assistant
Job Category
Information Technology
Job Type
Part Time (20 - 34 Hours per week)
Work Schedule and Timezone
Monday-Friday: 12pm-4pm EST
Published on
Jul 31 2026
BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at applications@bruntwork.co
“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values — and the support didn’t stop at placement... A reliable, professional partner I’d recommend without hesitation.”
— Zyrrah D, Bookkeeper
4.9/54.9/5