Data Entry / Receptionist

Work Schedule: Full-time (35 hours/week), Monday to Friday 9am to 5pm PST with one hour of unpaid break

Responsibilities:

• Input and organize high volumes of paperwork to maintain accurate and up-to-date records
• Scan, file, and digitize physical documents to ensure efficient document management
• Monitor and sort through incoming faxes and emails to prevent critical items from being overlooked
• Assist with overflow reception duties, including answering and directing incoming calls
• Place callers on hold and manage call flow during peak periods to support front-office operations
• Perform general administrative tasks to keep daily operations running smoothly

Requirements:

• Proven experience in data entry or administrative support roles
• Strong attention to detail and accuracy when handling large volumes of information
• Excellent written and verbal communication skills in English
• Ability to multitask and transition between data entry and reception duties as needed
• Professional phone manner and comfort with client-facing interactions
• Ability to work independently with minimal supervision

Scope:

• Full-time engagement at 35 hours per week, Monday to Friday (7 hours per day)
• Primary focus on reducing and managing the existing paperwork backlog
• Gradual transition into reception support duties once data entry workload is at a manageable level
• Two full-time hires to be onboarded for this role
• Remote position supporting day-to-day administrative and front-office operations