Job Description:
As one of our Account Managers, you'll embark on an exciting journey to become an expert in our wide range of innovative products and the ever-evolving apparel decoration industry. With your unwavering dedication, you'll establish relationships with our ever-growing clientele providing value and insight to the prospect at every step and interaction.

Schedule: Remote, Full-time | Monday to Friday, 9am to 6pm Eastern Time.

Responsibilities:

• Fully responsible for growing and retaining accounts.
• Operate as the lead point of contact for any matters after the sale of accounts.
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Answer client queries and identify new business opportunities among existing customers.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Keep internal CRM up-to-date and record various interactions to properly follow up with existing customers.
• Building and maintaining strong, long-lasting relationships with existing customers.
• Collaborate with the sales team to identify opportunities.
• Assist with challenging client requests or issue escalations as needed.
• Forecast and track key account metrics.
• All other duties as assigned.

Requirements:

• Strong written and spoken English is required
• Excellent presentation and communication skills are required
• Strong customer service and account management skills are required
• Bachelor's Degree in Economics, Business Administration, Management, Communications, or related discipline is preferred but not necessary.
• 2+ years of previous sales or customer-facing experience with a proven track record preferred but not necessary.
• Strong communication and rapport-building skills, sharp analytical and problem-solving abilities (data & numbers), quick adaptability, high attention to detail, a collaborative mindset, and ideally Salesforce CRM experience. 
  

Independent Contractor Perks:

• Health Insurance Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

• BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official social media platforms; Facebook, LinkedIn, TikTok, TikTok LATAM, Instagram LATAM.