Overview

Our client is looking for a dedicated HVAC Dispatcher & Administrative Assistant to manage daily operations and customer communications. In this role, you will answer inbound inquiries, schedule service calls, and coordinate technician dispatch across the Phoenix, AZ area. You will also maintain digital Price Books and support administrative tasks during downtime while working directly with the owner.

Schedule:

• Monday through Friday 8 AM to 5:30 PM with 1 hour and 30 mins unpaid break, Surprise, Arizona MST

Responsibilities:

• Answer inbound customer service and inquiry calls
• Schedule service calls and dispatch residential and commercial HVAC technicians across Phoenix AZ
• Maintain and update digital Price Books for equipment and services offered
• Handle routine administrative tasks and data entry during downtime between calls
• Report directly to Owner

Requirements:

• Clear, professional, and effective verbal English communication skills tailored for US-based customers
• Experience or fast adaptability with web-based dispatch and scheduling systems, with willingness to complete owner-provided training on specific dispatch and Price Book systems
• Strong organization, attention to detail, and reliability
• Availability to work full-time hours aligned with Phoenix, AZ business hours

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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