Job Overview

Our client is seeking an Insurance Claims Coordinator to serve as the vital communication bridge between insurance companies, adjusters, homeowners, and city offices. In this role, you will manage client CRMs to track document submissions, confirm receipt of estimates with insurance companies, track critical communications, and ensure seamless claims processing. This position requires a proactive professional who can handle autonomous communication tasks efficiently, keeping insurance claims moving forward smoothly.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM CST (40 work hours per week)

Responsibilities

• Log into client CRM systems and manage case documentation for multiple property insurance claims.
• Place outbound calls to insurance companies to confirm receipt of submitted estimates and documents.
• Obtain adjuster information and timelines for claim reviews from insurance company representatives.
• Contact homeowners to gather necessary information and provide claim status updates.
• Communicate with city offices to obtain permits, certificates, and other required municipal documentation.
• Respond to emails related to insurance claims and accurately notate all communications, outcomes, and next steps within CRM systems.
• Track outstanding items across multiple claims, handle autonomous communication tasks, and proactively follow up to prevent delays.

Requirements

• Proven experience handling outbound phone calls in a professional business environment.
• Strong written and verbal English communication skills for professional correspondence.
• Experience with CRM systems alongside accurate data entry and notation practices.
• Ability to follow established processes and scripts for routine communication tasks.
• Comfortable making multiple outbound calls daily to various organizations.
• Reliable internet connection and home office setup for full-time remote work.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.