Administrative Assistant | Accounting | Remote Role Name: Administrative Assistant 

Client Overview

Our client is a growing accounting firm based in Alberta, Canada. They serve a diverse client base and are expanding their team to support increasing operational demands. The firm values efficiency, responsiveness, and exceptional client service.

Job Description

You will serve as the frontline voice of a busy accounting firm, managing all incoming communications and ensuring seamless coordination across the team. This role combines reception duties with administrative support, giving you ownership of the client experience from first contact through task completion. You'll work directly with the leadership team in a fast-paced environment where your organizational skills and attention to detail will directly impact client satisfaction and team productivity.

Schedule: Mon-Fri 9:00 AM - 5:00 PM MST Client Timezone: Mountain Standard Time (MST)

Responsibilities

• Answer all incoming phone calls and provide professional, timely responses to client inquiries

• Take detailed messages and relay them accurately to the appropriate team members

• Manage calendar scheduling and appointment coordination for multiple team members Handle email management and organize communications by priority

• Perform general administrative tasks including filing, data entry, and document organization Maintain organized records and ensure information is easily accessible to the team

• Provide customer service support to clients and address routine questions Adapt to Canadian business hours and observe Canadian holidays

Must-Have Requirements

• Proven experience in administrative assistance or reception roles

• Excellent phone etiquette and verbal communication skills Strong organizational abilities with attention to detail

• Proficiency in email and calendar management systems

• Reliable internet connection and appropriate home office setup Ability to work full-time Monday through Friday during Mountain Standard Time business hours

Nice-to-Have Requirements

• Bonus if you have experience working with accounting firms or financial services companies

• It helps if you're familiar with Uma Office or similar VoIP phone systems

• Bonus if you have basic accounting knowledge or bookkeeping background Why

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.