Overview:

Our client is looking for a dedicated and organized Domiciliary Care Scheduling & Compliance Coordinator to manage and streamline daily domiciliary care operations. In this role, you will oversee carer attendance, verify compliant documentation, and rapidly address scheduling changes to ensure seamless, high-quality care delivery.

Schedule:

• Monday - Sunday | Roster-based shifts scheduled between 6:00 AM - 10:00 PMBST/GMT
• With 1 hour unpaid break (40 work hours per week)

Responsibilities:

• Monitor carer clock-in and clock-out times to ensure punctual attendance at all scheduled care calls
• Review and verify that carers enter accurate, detailed, and compliant care notes into the system after each visit
• Reassign and reallocate care calls when carers report sick, run late, or are otherwise unavailable
• Serve as the primary liaison between field carers and field coordinators, escalating issues in real time
• Ensure all scheduled calls for each carer are logged on the system with proper documentation before council review
• Flag documentation or attendance discrepancies to the registered manager for follow-up and corrective action

Requirements:

• Experience in care coordination, scheduling, or operations within a domiciliary care or healthcare environment
• Strong attention to detail, particularly around compliance documentation and time tracking
• Excellent communication skills for liaising with carers, field coordinators, and management
• Ability to make quick decisions under pressure, such as reassigning shifts at short notice
• Familiarity with rota management and shift-based workforce coordination
• Ability to work independently and take ownership of daily operational workflows

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.