Job Overview

Our client is looking for a Bilingual Patient Care Coordinator to manage patient outreach and scheduling. The ideal candidate will handle communication with patients who have missed appointments, ensuring accurate documentation and maintaining a high level of professionalism and customer service.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM Central Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Call patients who missed their appointments (new patients and procedure appointments).
• Reschedule missed appointments when appropriate.
• Document all call attempts and patient responses.
• Update patient records in the scheduling system.
• Notify the referral source of any patients who cannot be reached after multiple attempts.
• Maintain professionalism and excellent customer service during every call.

Requirements

• Strong communication and customer service skills.
• Basic computer knowledge.
• Ability to stay organized and work independently.
• Bilingual proficiency (English/Spanish).
• Previous medical office experience.

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.