Overview

Join a rapidly expanding Washington, D.C. property management firm as the vital operational backbone for both commercial and residential portfolios. In this role, you will leverage your U.S. property management experience and bilingual skills to streamline daily workflows, manage critical regulatory compliance, and directly elevate tenant satisfaction.

Schedule

Monday - Friday, 9:00 AM to 1:00 PM Washington, DC Time

Responsibilities

• Handle incoming tenant communications for commercial and residential properties, routing inquiries appropriately and providing direct responses to concerns and requests
• Manage work orders through Buildium property management software, coordinating with vendors and following up on completion status
• Support leasing and tenant screening processes by drafting lease agreements and sublet agreements using established templates
• Coordinate DocuSign processes for new tenants and manage digital documentation workflows
• Handle regulatory compliance tasks, including business license updates, renewals, and city office coordination
• Prepare for annual audits by organizing certificates and ensuring compliance with fire safety, water testing, and elevator testing requirements
• Organize and maintain compliance documentation in digital filing systems for easy access and audit readiness
• Send feedback surveys to tenants and maintain positive customer service relationships
• Communicate resolution steps to landlords when licensing or regulatory issues arise
• Provide bilingual support for vendor communications and tenant interactions

Requirements

• Minimum 2-3 years of commercial property management experience in the United States
• Strong knowledge of local property management rules, regulations, and compliance requirements
• Experience with property management software systems, preferably Buildium
• Experience with DocuSign and digital filing systems like Dropbox

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.