Responsibilities:

• • • Review, organize, and manage insurance claim documentation and supporting records.
    • Build and verify downtime, diminished value, and other claim-related calculations using company templates
    • Assemble and prepare professional demand packages for insurance companies.
    • Track claim status, deadlines, outstanding documentation, and required follow-ups.
    • Communicate professionally with insurance carriers, adjusters, attorneys, repair facilities, clients, and internal team members.
    • Gather, organize, and maintain claim files and supporting documentation in accordance with company standards.
    • Review files for missing or inconsistent information and proactively resolve deficiencies.
    • Maintain accurate records in case management software, spreadsheets, and internal databases.
    • Prepare reports, summaries, calculations, and claim-related data using Microsoft Excel.
    • Assist with claim investigations, documentation requests, and information gathering.
    • Monitor active claims to ensure timely progression and follow up on outstanding items.
    • Draft routine correspondence to clients, insurance companies, and other parties.
    • Maintain confidentiality while handling sensitive client and claim information.
    • Provide administrative and operational support to the Case Development team and assist other departments as needed.

Requisites:

• • • Review, organize, and manage insurance claim documentation and supporting records.
    • Build and verify downtime, diminished value, and other claim-related calculations using company templates.
    • Minimum 2 years of experience in insurance claims, legal support, case management, finance, accounting, or a related administrative field.
    • Experience working in an insurance company, claims department, law firm, or similar professional environment.
    • Strong proficiency in Microsoft Excel, including formulas, filtering, sorting, reporting, and spreadsheet management.
    • Excellent organizational skills with exceptional attention to detail.
    • Strong written and verbal communication skills.
    • Ability to analyze documentation and identify missing or inconsistent information.
    • Ability to manage multiple files, deadlines, and priorities in a fast-paced environment.
    • Comfortable handling confidential and sensitive information.
    • Experience with claims management software, CRM systems, or case management platforms is highly preferred.
    • Self-motivated with strong critical thinking, problem-solving, and time management skills.
    • Bilingual in Spanish preferred but not required.

Independent Contractor Perks:

• • • Permanent work from home
    • Immediate hiring