Job Overview

Our client is looking for a high-caliber Spanish Bilingual Registered Nurse - Medical Receptionist to be the heartbeat of their remote operations. Leveraging your RN or nursing degree and your mastery of eClinicalWorks, you will serve as a vital link for patients, providing empathetic support in both English and Spanish. If you have a deep understanding of US healthcare, a sharp eye for detail, and the drive to thrive in a PST-aligned remote environment, our client wants your expertise.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM PST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Answer and manage incoming patient calls with professionalism and empathy
• Utilize medical knowledge to address patient questions and concerns effectively
• Navigate eClinicalWorks EMR software for accurate data entry and retrieval
• Provide seamless bilingual support in English and Spanish
• Collaborate with in-house staff and virtual team members via Microsoft Teams
• Manage appointment scheduling and patient information updates
• Ensure strict adherence to patient confidentiality and HIPAA regulations
• Contribute to improving overall patient experience and operational efficiency

Requirements

• Fluency in both English and Spanish (written and verbal).
• Previous experience in medical reception, patient services, or healthcare customer service, preferably supporting US healthcare accounts.
• Nursing degree is preferred
• Solid understanding of medical terminology, healthcare processes, and HIPAA compliance.
• Strong communication, customer service, multitasking, and attention to detail.
• Proficiency with computers and the ability to quickly learn new software (experience with eClinicalWorks is a plus).

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.