Job Overview:

As our client's License Registration Team Leader, you will be responsible for leading a team of data entry professionals to ensure that license registration services are delivered accurately and efficiently. You will learn the data entry process and then help recruit, train, and QA a team of up to 5 people. You will also be responsible for communicating with management and ensuring that our client, a license registration company, meets or exceeds established quality standards.

Schedule: 

• Monday to Friday, 8:00 AM to 5:00 PM EST; Full-time role

Responsibilities:

• Learn and understand the license registration data entry process
• Recruit, train, and QA a team of up to 10 data entry professionals
• Supervise team members and provide coaching and feedback to ensure high-quality standards are met
• Communicate with management and other team members to maintain a smooth workflow
• Ensure all license registration services are delivered accurately and efficiently
• Perform data entry work as needed to support the team

Qualifications:

• 2+ years of experience in data entry or customer support (non-voice)
• 2+ years of experience in a leadership role
• Excellent communication skills and ability to work effectively in a team environment
• Strong attention to detail and commitment to accuracy
• Ability to learn and adapt to new software and systems
• Strong organizational and time-management skills

Technical Requirements (Laptop/Desktop):

• MUST HAVE A Windows OS Processor: Intel i3 - 6th Generation/Ryzen 5 - 3rd Generation
• RAM: 8GB and up
• Operating System: Windows 10
• At least 25 Mbps Internet speed

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.