40 hours per week 8:30 AM - 5:00 PM with a 30-minute unpaid lunch break.

Client Overview:

Join a progressive medical practice at the forefront of patient care innovation. This dynamic healthcare provider combines in-house expertise with cutting-edge virtual solutions to deliver exceptional service. With a commitment to diversity and multilingual support, they’re expanding their reach to better serve a growing patient base. Be part of a team that values efficiency, compassion, and technological advancement in healthcare.


Job Description:

As a Medical Receptionist, you’ll be the vital link between patients and our client’s medical team. You’ll manage a high volume of patient inquiries, schedule appointments, and navigate state-of-the-art EMR software. This role offers the unique opportunity to work remotely while making a tangible difference in patient care. You’ll collaborate with a distributed team, adapting to evolving healthcare protocols and contributing to improved patient satisfaction. If you’re passionate about healthcare, customer service, and working in a dynamic, tech-forward environment, this position offers exciting growth potential.


Responsibilities:

• Answer and manage incoming patient calls with professionalism and empathy

• Utilize medical knowledge to address patient questions and concerns effectively

• Navigate eClinicalWorks EMR software for accurate data entry and retrieval

• Provide seamless support in English

• Collaborate with in-house staff and virtual team members via Microsoft Teams

• Manage appointment scheduling and patient information updates

• Ensure strict adherence to patient confidentiality and HIPAA regulations

• Contribute to improving overall patient experience and operational efficiency

 

Requirements