Job Overview

Our client is seeking a detail-oriented, high-volume Accounts Receivable & Billing Specialist (QuickBooks Online) to manage the full billing lifecycle, from invoice creation to final payment reconciliation. This critical role acts as the financial anchor for a busy firm, ensuring accurate revenue tracking, tight debt containment, and pristine cash flow. This is a fast-paced, high-volume, client-facing environment that requires a proactive, tech-savvy professional. You must be comfortable managing multiple data systems simultaneously while confidently initiating professional collections conversations to clear stale balances.

Schedule

Monday - Friday, 8:30 AM - 5:30 PM EST (40 work hours per week)

Responsibilities

• Prepare, review, and issue recurring and project-based client invoices using CCH Axcess and QuickBooks Online in accordance with strict firm guidelines.
• Securely manage, match, and record incoming payments via ACH processing platforms, merchant credit card terminals, and traditional check deposits.
• Ensure precise daily application of payments across a multi-system layout to maintain completely accurate, audit-ready financial records.
• Promptly investigate and resolve billing errors, declined corporate credit cards, or misapplied funds through close internal team coordination.
• Routinely audit AR aging reports to systematically target, track, and resolve outstanding balances or stale client accounts.
• Execute professional, confident, and highly persuasive phone calls and email campaigns to collect stale, overdue balances.
• Balance receivable channels, generate comprehensive collection metrics, and assist the core accounting team with the month-end close process.

Requirements

• 2+ years of dedicated professional experience managing high-volume billing, corporate accounts receivable, or commercial collections pipelines.
• Deep, hands-on operational proficiency navigating QuickBooks Online and core transactional accounting workflows.
• Professional spoken and written English communication skills with the professional eloquence needed to confidently handle payment disputes over the phone.
• Proven capacity to work fluidly across parallel business systems (billing ledgers, payment gateways, and chat channels) without drop-offs in data integrity.
• Direct experience initiating outbound phone outreach to customers and successfully collecting stale or overdue balances.
• Demonstrated capability managing high-volume accounts and transaction ledgers as opposed to low-volume bookkeeping.
• Ability to work independently under remote direction while maintaining strict accuracy and performance standards.

Nice to Have

• Direct, hands-on experience with CCH Axcess, including time management components and work-in-progress (WIP) reporting

• Practical experience using JP Morgan Chase corporate banking portals and SwipeSimple payment processing systems.

• Previous experience in an accounting firm, CPA practice, or professional services environment, with a process-improvement mindset and a track record of identifying and implementing workflow efficiencies.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.