Overview

We are seeking a full-time Property Management Assistant & Social Media Specialist (AppFolio) to serve as the first point of contact for customers, tenants, owners, and vendors. This role is ideal for someone with strong administrative and customer service skills, working knowledge of AppFolio and property management operations, and the ability to support light social media management.

Schedule

• Monday to Friday 9am to 6pm PST with a one hour of unpaid break; 40 hours/week

Responsibilities

• Answer incoming phone calls and provide professional customer service
• Respond to emails, text messages, and inquiries received through AppFolio
• Serve as the primary point of contact and route inquiries to the appropriate team members
• Maintain accurate records and update information within AppFolio
• Assist with general administrative, clerical, and data entry tasks
• Support day-to-day office and property management operations
• Manage multiple priorities while ensuring timely follow-up and communication
• Create, schedule, and post content across social media platforms (e.g., Facebook, Instagram)
• Monitor and respond to comments and messages on social media accounts
• Assist with maintaining a consistent brand voice and posting schedule
• Track basic engagement metrics and report on social media performance

Requirements

• Minimum of 2 years of property management experience
• Working knowledge of AppFolio property management software is required
• Experience managing social media accounts for a business (content creation, scheduling, and engagement)
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and work independently in a fast-paced environment
• Professional, reliable, and customer-focused attitude

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.