Overview

We are seeking a highly organized and creative Marketing Communications & Social Media Manager to lead and strengthen marketing communications across digital platforms, fundraising campaigns, events, and community engagement initiatives. This role is ideal for a communications professional with experience in mission-driven organizations who can create compelling content, manage multi-channel campaigns, and maintain a polished and consistent brand presence. The successful candidate will play a key role in enhancing the organization's visibility, engagement, and communications strategy while ensuring all messaging is professional, emotionally intelligent, and tailored to Australian audiences.

Schedule:

• Full-time - Monday to Friday 9 AM to 6 PM Melbourne, VIC

Responsibilities

Marketing & Communications

• Plan, coordinate, and execute marketing and communications activities across fundraising campaigns, events, organizational updates, and awareness initiatives.
• Develop engaging content and manage social media platforms, including LinkedIn, Facebook, and Instagram.
• Create compelling written communications that align with brand standards and audience expectations.
• Transform meeting notes, project updates, impact stories, and other source materials into polished marketing content.
• Maintain communication calendars, templates, and digital marketing assets.

Email Marketing

• Create, schedule, and manage email marketing campaigns using Mailchimp.
• Design newsletters, invitations, campaign updates, appeals, and follow-up communications.
• Manage audience segmentation, campaign setup, reporting, and performance analysis.
• Recommend improvements based on campaign metrics and engagement.

Content Creation & Brand Management

• Design professional digital assets using Canva.
• Produce brochures, presentations, campaign collateral, promotional materials, and event marketing resources.
• Ensure consistency in messaging, branding, and visual identity across all communication channels.
• Support website and landing page content updates as required.

Event Communications

• Coordinate communication activities for fundraising events and campaigns.
• Prepare invitations, reminders, RSVP communications, post-event follow-ups, and attendee correspondence.
• Liaise with vendors, designers, venues, event hosts, suppliers, and other stakeholders to support communication and event execution.

Performance & Continuous Improvement

• Monitor email marketing and social media performance.
• Analyze engagement metrics and provide recommendations to improve reach and effectiveness.
• Utilize AI-powered and digital productivity tools to enhance content development and workflow efficiency.

Requirements

Required Qualifications

• Proven experience in Marketing Communications, Digital Marketing, Social Media Management, or a similar role.
• Experience working within nonprofit, philanthropy, fundraising, healthcare, or other mission-driven organizations.
• Strong understanding of Australian communication style, culture, and donor expectations.
• Exceptional written and verbal English communication skills with outstanding editing and proofreading abilities.
• Advanced proficiency in Mailchimp, including campaign creation, segmentation, automation, and reporting.
• Advanced proficiency in Canva for creating professional marketing materials. (APPLICATIONS WITH PORTFOLIOS WILL BE PRIORITIZED) 
• Strong working knowledge of LinkedIn, Facebook, and Instagram.
• Ability to produce engaging, audience-focused, and brand-consistent content.
• Excellent organizational skills with the ability to manage multiple projects simultaneously.
• High level of professionalism, discretion, and confidentiality.
• Strong attention to detail and ability to work independently.
• Sound judgment when handling sensitive subject matter, including healthcare, children, trauma, philanthropy, and community-related communications.

Preferred Qualifications

• Experience within Australian nonprofit organizations, healthcare, medical research, or community-based organizations.
• Previous experience supporting fundraising campaigns and donor events.
• Familiarity with website content management systems, CRM platforms, and event management software.
• Basic video editing and short-form content creation skills.
• Experience leveraging AI tools to improve marketing workflows and content production.

Technical Requirements

• Mailchimp
• Canva
• LinkedIn
• Facebook
• Instagram
• Microsoft Office or Google Workspace
• Website CMS experience (preferred)
• CRM platforms (preferred)
• Event management platforms (preferred)
• AI productivity and content generation tools

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.