Job Overview

Our client is seeking an organized and detail-oriented Spanish Bilingual Insurance Support Specialist to play a pivotal role in streamlining operations for their contractor clients. In this full-time remote role, you will manage end-to-end insurance quoting processes, handle key client communications, and ensure seamless administrative support. This position is a fantastic opportunity for a professional with foundational US insurance knowledge to grow within a long-term, stable environment while communicating effectively with both English and Spanish-speaking clients.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM Pacific Time (40 hours per week)

Responsibilities

• Quote Processing: Assist with obtaining, processing, and executing insurance quotes explicitly tailored for contractor clients.
• Client Communications: Handle incoming client calls and conduct proactive outbound follow-ups to gather necessary information with a professional phone manner.
• Data Synthesis: Collect, organize, and format client data required for quoting general liability, workers' compensation, and adjacent commercial insurance products.
• Bilingual Support: Communicate fluently with Spanish-speaking clients to ensure a clear, accurate, and culturally competent exchange of information.
• Record Maintenance: Maintain highly accurate records, verification logs, and compliance documentation throughout the quoting and client onboarding pipelines.
• Administrative Operations: Perform day-to-day back-office administrative tasks to support smooth, efficient office operations.

Requirements

• Insurance Footprint: Foundational knowledge or direct background in the U.S. insurance industry, including familiarity with general liability and workers' compensation frameworks.
• Linguistic Standard: Professional proficiency in both English and Spanish with strong verbal communication and presentation skills.
• Operational Habits: High level of attention to detail when handling sensitive client information, underwriting criteria, and specific insurance codes.
• Time Management: Strong organizational skills with the ability to manage multiple tracking tasks simultaneously under minimal supervision.
• Autonomy: Ability to work independently in a remote environment while maintaining steady daily operational output.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.