Overview

Our client is looking for a versatile Executive and Social Media Coordinator to serve as the right-hand partner to the owner of a boutique, high-end landscaping and design-build company in the Essex region. In this role, you will seamlessly manage day-to-day administrative tasks, lead premium client communications, and execute a creative digital marketing strategy to generate new leads for luxury garden transformations. It is a dynamic opportunity to act as the central hub of a growing, design-first business, coordinating everything from executive support to the brand's online presence.

Schedule:

• Mon-Fri 9:00 AM - 5:00 PM Greenwich Mean Time (GMT) / British Standard Time (Part-time 20 hours/week, with potential to expand to full-time)

Responsibilities

• Answer and manage incoming phone calls from prospective clients, explaining services and the design-first approach with professionalism suited to high-end clientele.
• Manage email correspondence, including following up with leads, sending quotes, and maintaining communication schedules to ensure no prospects fall through the cracks.
• Create and maintain organized systems for tracking client details, project notes, and communications that allow seamless information sharing with the business owner.
• Develop and execute social media strategy, including content creation, managing social media accounts, creating reels, and potentially running paid advertising campaigns.
• Design marketing materials and presentations using Canva, converting project photos into professional visual content for client presentations and social media.
• Conduct design service sales calls via Zoom using prepared presentation materials to convert prospects into clients.
• Coordinate with build teams, including checking in on material needs and project requirements, then communicating updates to the owner.
• Maintain a CRM or tracking system with detailed notes accessible to both the assistant and the owner for seamless client journey management.

Requirements

Must-Have Requirements

• Proven experience in executive assistant or virtual assistant roles with demonstrated ability to manage multiple administrative tasks independently.
• Strong social media management skills, including content creation, platform management, and understanding of digital marketing strategy to generate leads. (APPLICATIONS WITH PORTFOLIOS WILL BE PRIORITIZED)
• Excellent communication skills with professional phone manner and written communication suitable for high-end clientele.
• Proficiency in Canva or similar design tools for creating presentations, marketing materials, and social media content.
• Experience with CRM systems or project management tools to track leads, client communications, and project details.
• Self-starter with ability to identify tasks that need attention and proactively manage follow-ups without constant direction.

Nice-To-Have Requirements

• Experience with paid advertising campaigns on social media platforms.
• Background in construction, landscaping, or home improvement industries.
• Sales experience, particularly consultative or presentation-based sales for premium services.
• Familiarity with VoIP phone systems such as JustCall.
• Experience working with UK-based clients or understanding of UK business culture.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.