Job Overview

Our client is seeking a dynamic, passionate, and deeply analytical General Manager – Strategy & Operations (Social Impact) to oversee operations and drive growth for their purpose-led organisation. Reporting directly to the Founder, you will serve as the driving force connecting long-term strategic vision with daily operational execution. This role requires a rare balance: you must be fiercely numbers-oriented, structured, and metric-driven, yet fundamentally people-focused and aligned with a mission to make a tangible difference in the community. You will lead a diverse global footprint, managing a remote operational team, local staff, and an enthusiastic network of volunteers.

Schedule

Monday - Friday, 8 hours per day / 40 hours per week

Our client is open to two scheduling options to accommodate global talent:

• Option A (Standard AEST): 9:00 AM – 6:00 PM AEST
• Option B (Late AEST / South African Friendly): 1:00 PM – 10:00 PM AEST (5:00 AM – 2:00 PM SAST for South Africa-based applicants)

Responsibilities

• Partner closely with the Founder to co-author, refine, and execute the organisation’s long-term strategic plan.
• Ensure full operational and regulatory compliance across all programs and initiatives in line with the strategic roadmap.
• Design, implement, and track clear operational metrics, OKRs, and KPIs across all organizational teams.
• Actively monitor, support, and hold staff accountable to ensure organizational milestones are consistently met.
• Work collaboratively with Sales and Client Success teams to build relationships and liaise with new and recurring corporate clients.
• Act as a key touchpoint for premium clients, showcasing the direct social ROI of their investment and how it funds the feeding mission.
• Compile clear, numbers-driven progress reports for stakeholders regarding organizational health, impact metrics, and financial sustainability.

Requirements

• Proven track record in a leadership or general management role, with specific experience leading cross-cultural or remote teams.
• Experience directly managing cross-border workforces, ideally involving staff in Australia, the Philippines, or local community volunteers.
• Exceptional analytical and numbers-oriented skills with deep experience mapping out KPIs, spreadsheets, and data tracking.
• Genuine passion and heart for charity, social impact, and community wellbeing.
• Outstanding written and verbal communication skills, with the ability to confidently present to corporate executives and stakeholders.
• Highly organized, detail-oriented, and proactive with a strong ability to manage tasks across multiple time zones.
• Ability to work independently under remote direction while maintaining structural operational accountability.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.