Your Role: Cold Caller / Lead Generation Specialist

Schedule- Monday-Friday Central time

Responsibilities:

• Execute high-volume outbound cold calls from provided prospect lists, targeting approximately 400 dials per day
• Introduce the company and its services using a provided script in a clear and professional manner
• Collect key prospect information including name and address before transferring calls
• Live transfer qualified and interested prospects directly to the sales team for quoting
• Maintain accurate call logs and records to support daily performance tracking
• Meet daily and weekly KPIs for call volume, contact rates, and successful live transfers

Requirements:

• Prior experience in outbound cold calling or lead generation, preferably calling American clientele
• Neutral English accent with strong verbal communication skills
• Ability to follow scripts while maintaining a natural and engaging conversational tone
• High level of resilience and ability to handle rejection professionally
• Self-motivated with the ability to work independently in a remote environment
• Strong attention to detail when capturing prospect information

Scope:

• Serve as the first point of contact for potential insurance customers on behalf of the company
• Support the company's transition from a high-cost outsourced telemarketing provider to an in-house remote calling operation
• Contribute directly to lead pipeline growth and revenue generation through consistent outbound activity
• Operate within the company's dialing platform with a dedicated login and seat
• Collaborate with the sales team to ensure smooth and timely live transfers
• Help the business scale its lead generation capacity at a sustainable cost

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